Our Makers
At Gracious, we don't see production as something that happens far away and out of sight. The people who make our clothes are an extension of our team, and we want them to be able to work in safe and fair environments.
Where Our Clothes Are Made
All of our garments are made in a mid sized factory in Humen Town, Dongguan, Guangdong Province. The factory employs around 150 people, including a small group of older, rehired workers (17 to be exact). It’s big enough to produce high-quality garments at scale, yet small enough for us to stay closely involved.
Our Fabrics
Some of the mills our supplier works with hold internationally recognised certifications such as OEKO-TEX® Standard 100 (tested for harmful substances) and GOTS (organic textiles). This means they are set up to handle and produce to those standards. Not all of our garments carry these certifications yet, because the entire supply chain, including the garment factory and us as the brand, must also be certified. This is something we are working toward as we grow.
Certifications & Standards
- amfori BSCI (A Rating) – Our factory is audited through the amfori BSCI programme and currently holds an “A” grade, the highest rating available. This independent audit reviews fair pay, safe working conditions, and responsible management, giving us confidence that our pieces are made in a respectful and fair environment
- OEKO-TEX® Standard 100 – Our supplier works with mills that carry OEKO-TEX® certification, ensuring fabrics are tested and free from harmful substances.
- GOTS (Global Organic Textile Standard) – Our supplier is certified to process organic textiles under GOTS. Not all of our fabrics are GOTS certified yet, but we are working toward introducing more certified organic and recycled fibres in future collections.
Independent Audit
In August 2025, the factory completed a full SMETA audit this audits reviews labour standards, health & safety, environment, and business ethics. This audit confirmed compliance in key areas such as freely chosen employment, no discrimination, safe working conditions, and responsible management.
A SMETA audit is an independent review based on international labour standards, local laws, and the ETI (Ethical Trading Initiative) Base Code.
It looks at four main areas:
Labour standards – fair pay, freely chosen work, no forced labour, non-discrimination.
Health & safety – safe conditions, fire safety, protective equipment, clean facilities.
Environment – responsible environmental practices.
Business ethics – anti-bribery and fair management.
Auditors check records, workplace safety, speak privately with workers, tour the factory, and review management systems.
Visiting Our Factory
Recently, I visited our factory in Dongguan, China, spending time with the team and seeing our production process firsthand. Being there in person gave me a much deeper understanding of how our garments are made.
I also went fabric shopping alongside our supplier, visiting local textile markets to feel, compare, and select materials for upcoming samples. This process allows me to be intentional about fabric choices, considering not just how a material looks, but how it feels and wears in real life.
Seeing the process, and making decisions together in person, is an important part of how Gracious operates. It allows me to stay closely involved, strengthen relationships with our factory partners, and ensure the quality and direction of each collection reflects the standards we set as a brand.
From Grace
I’m closely involved in every step of creating our garments and take responsibility for ensuring they’re made in fair and safe environments. Over the past two years, I’ve worked closely with our supplier and their factory through regular communication. I’ve now also visited the factory in person to meet the team and see production firsthand.
Moving forward, I’m committed to staying close with our partners, with plans to visit the factory in China each year and continue building on the standards we’ve set.
My goal is to create timeless pieces you can trust, not just in how they look and feel, but in the care that goes into making them.
Grace